Terms & Conditions

Last updated: 02-04-2026

Welcome to ANURA. By using our website or purchasing our products, you agree to these Terms and Conditions. Please read them carefully.

1. General Information

ANURA designs and sells handcrafted shelters for amphibians, reptiles, and small mammals. Our products are suitable for use in terrariums, cages, and gardens.

All products are handmade in Belgium. Due to their handcrafted nature, variations in size, shape, or appearance may occur.

2. Ordering and Payment

  • All orders are subject to acceptance by ANURA.
  • Payment is required at the time of purchase via the available payment methods.
  • Prices are listed in [Insert Currency] and include VAT unless stated otherwise.
  • ANURA reserves the right to cancel orders if there are errors in pricing or product availability.

3. Shipping and Delivery

  • Products are shipped to the address provided by the customer.
  • Delivery times may vary depending on location and availability.
  • ANURA is not responsible for delays caused by third-party shipping providers.
  • Risk passes to the customer once the product leaves our warehouse.

4. Returns and Refunds

  • Customers have the right to return products within [Insert Number] days of receipt.
  • Products must be returned in their original condition and packaging.
  • Shipping costs for returns are the responsibility of the customer unless the product is faulty.
  • Refunds will be processed once the returned item is received and inspected.

5. Product Use and Safety

  • Our shelters are intended for amphibians, reptiles, and small mammals.
  • Customers must ensure safe placement and proper use, whether in terrariums, cages, or outdoor spaces.
  • ANURA is not responsible for damage caused by misuse or improper handling.

6. Intellectual Property

  • All content on the ANURA website, including text, images, and designs, is owned by ANURA and protected by copyright.
  • No content may be copied, distributed, or used for commercial purposes without prior written consent.

7. Limitation of Liability

  • ANURA’s liability is limited to the purchase price of the product.
  • ANURA is not liable for indirect or consequential damages, including but not limited to property damage, injury, or loss of income.

8. Privacy

  • ANURA collects and processes personal data in accordance with our Privacy Policy.
  • Customer information is only used to process orders and communicate regarding products or services.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Belgium.
  • Any disputes will be handled in the competent courts of Belgium.

🔹 Contact

For questions about your order or these Terms and Conditions, please contact:
ANURA
Email: hello@anura.be
Whatsapp: +32483816282